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Sanitize Comments
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Sanitize Comments
Low-quality user comments are filtered rather than removed, with offensive phrases or words made less readable. === What Problem Does This Solve === You want to maintain and encourage a high quality community discussion and clearly demonstrate what is and isn't acceptable. === When to Use This Pattern === Use this pattern when the majority of your users offer high-quality discussion, but are occasionally interrupted or distracted by comment 'trolls' or unsavoury comments. This pattern is particularly relevant when your organisation needs to appear transparent and not remove disagreeable comments outright. === What's The Solution? === Controversial and profane words can be automatically sanitized using a word detection algorithm in your content management platform; more subtle vitriol will require manual moderation. A common method of sanitization replaces vowels with asterisk characters, e.g. f*ck. Perhaps due to ubiquity, this is becoming less of a deterrent for repeat offenders. A more sophisticated technique, named [http://en.wikipedia.org/wiki/Disemvoweling Disemvowelling], completely removes vowels from offensive phrases, leaving them almost readable but nonsensical: <blockquote>Ths pst ws jst cry fr ttntn frm th mdrtr. f y wnt ttntn 'm sr Cry wld lt y fnd nd pst cl thngs. ([http://www.boingboing.net/2008/03/27/boing-boings-moderat.html#comment-151728 source]) </blockquote> === Why Use This Pattern === Edit this. Describe the user and business benefits for this pattern, with links to evidence or additional research data if available. === Examples Gallery === Edit this. Upload images of this pattern in use, if available. Otherwise, delete this section (and heading). [[Category:Comments]] [[Category:Social]]
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