Sanitize Comments
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Low-quality user comments are filtered rather than removed, with offensive phrases or words made less readable.
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Low-quality user comments are filtered rather than removed, with offensive phrases or words made less readable.  
=== What Problem Does This Solve  ===
=== What Problem Does This Solve  ===
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You want to maintain and encourage a high quality community discussion and clearly demonstrate what is and isn't acceptable.
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You want to maintain and encourage a high quality community discussion and clearly demonstrate what is and isn't acceptable.  
=== When to Use This Pattern  ===
=== When to Use This Pattern  ===
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Use this pattern when the majority of your users offer high-quality discussion, but are occasionally interrupted or distracted by comment 'trolls' or unsavoury comments.  
Use this pattern when the majority of your users offer high-quality discussion, but are occasionally interrupted or distracted by comment 'trolls' or unsavoury comments.  
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This pattern is particularly relevant when your organisation needs to appear transparent and not remove disagreeable comments outright.
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This pattern is particularly relevant when your organisation needs to appear transparent and not remove disagreeable comments outright.  
=== What's The Solution?  ===
=== What's The Solution?  ===
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Controversial and profane words can be automatically sanitized using a word detection algorithm in your content management platform; more subtle vitriol will require manual moderation.
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Controversial and profane words can be automatically sanitized using a word detection algorithm in your content management platform; more subtle vitriol will require manual moderation.  
A common method of sanitization replaces vowels with asterisk characters, e.g. f*ck. Perhaps due to ubiquity, this is becoming less of a deterrent for repeat offenders.  
A common method of sanitization replaces vowels with asterisk characters, e.g. f*ck. Perhaps due to ubiquity, this is becoming less of a deterrent for repeat offenders.  
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A more sophisticated technique, named [http://en.wikipedia.org/wiki/Disemvoweling Disemvowelling], completely removes vowels from offensive phrases, leaving them almost readable but nonsensical:
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A more sophisticated technique, named [http://en.wikipedia.org/wiki/Disemvoweling Disemvowelling], completely removes vowels from offensive phrases, leaving them almost readable but nonsensical:  
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<blockquote>
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<blockquote>Ths pst ws jst cry fr ttntn frm th mdrtr. f y wnt ttntn 'm sr Cry wld lt y fnd nd pst cl thngs. ([http://www.boingboing.net/2008/03/27/boing-boings-moderat.html#comment-151728 source]) </blockquote>
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Ths pst ws jst cry fr ttntn frm th mdrtr.
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f y wnt ttntn 'm sr Cry wld lt y fnd nd pst cl thngs.
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([http://www.boingboing.net/2008/03/27/boing-boings-moderat.html#comment-151728 source])
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</blockquote>
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=== Why Use This Pattern  ===
=== Why Use This Pattern  ===
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=== Examples Gallery  ===
=== Examples Gallery  ===
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Edit this. Upload images of this pattern in use, if available. Otherwise, delete this section (and heading).
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Edit this. Upload images of this pattern in use, if available. Otherwise, delete this section (and heading).  
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[[Category:Comments]][[Category:Social]]
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[[Category:Comments]] [[Category:Social]]

Revision as of 07:52, 13 January 2011

Retrieved from "http://patterns.contentini.com/Sanitize_Comments"